Recognition for the second year in a row reaffirms growth and customer experience strategy
ALEXANDRIA, VA. 5Star Life Insurance Company (5Star Life) has achieved a significant milestone for the second year in a row by securing a prominent position on Forbes’ list of the World’s Best Insurance Companies 2024. This recognition is presented by Forbes and Statista Inc., an industry ranking provider and a leading statistics portal. The complete list is available on the Forbes website.
“This recognition underscores our credibility in the marketplace and success implementing our long-term strategy focused on growth and top-notch customer service,” said General Larry O. Spencer, USAF (Ret.), President of 5Star Life.
“5Star Life anchors its service to its valued customers and partners on the remarkable efforts of its dedicated employees. We are gratified that this achievement recognizes their daily commitment to excellence,” said Mike Moser, Chief Distribution and Legal Officer.
The Forbes’ 2024 ranking of the World’s Best Insurance Companies stems from a comprehensive, independent survey conducted with Statista, a leading market research firm. This far-reaching survey gathered feedback from over 45,000 consumers across 15 countries about their satisfaction levels with various life insurance companies. Participants who had held a life insurance policy in the last three years shared insights on their satisfaction and willingness to recommend their insurer. They also rated insurers on criteria such as the quality of employee advice, customer service, and transparency. After analyzing the survey data, the top 145 insurance companies with the highest scores made it to the final list.
“Being singled out a second time in this survey effort gives weight to our long-standing commitment to our partners and fuels our passion to further innovate and deliver even better servicing outcomes from those interactions as we move forward together,” stated Sal Campanile, Vice President, Worksite Sales and Operations of 5Star Life.
About 5Star Life
5Star Life Insurance Company is the life insurance underwriter for the Armed Forces Benefit Association (AFBA) member benefits and a growing provider of group and worksite voluntary insurance products. Its business model enables 5Star Life to serve the needs of a diverse clientele as an insurance provider to individuals and organizations and as a trusted partner to brokers. Headquartered in Alexandria, VA, 5Star Life is currently licensed in 49 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, and Guam. 5Star Life was awarded on the Forbes World’s Best Insurance Companies 2023 and 2024 list.