5Star Life Implements Remote Work Policy – Full Support of Customers Continues
The past few weeks have been unprecedented as the Coronavirus outbreak has impacted our communities, families, and places of employment. The safety and health of our partners, employees, and you, our policyholders, is of utmost importance to us.
Our commitment to you
We have implemented the necessary contingency plans that allow us to continue operations as normally as possible, even in the face of the changing and challenging times that we are presented with now. As a company* that is financially strong, secure, and committed to our customers, we value the trust that you have placed in us and in the promise that our products represent.
How we are responding
We are concerned not only about your health but also your financial wellbeing. We understand that you may experience financial hardship and may find it difficult to continue making payments for your benefits as a result of consequences from the outbreak.
If you find yourself in this situation, reach out to our customer service team at 1-866-863-9753 or firstname.lastname@example.org. We can help answer your questions and address any concerns so you can have peace of mind during this time.
Please take care of your health and that of your loved ones. We greatly value your business and place the greatest priority on being of assistance to you now more than ever.
For ongoing updates, please visit www.cdc.gov to get the latest information on the outbreak.
* 5Star Life is currently rated A- (Excellent) with a Stable Outlook by A.M. Best (affirmed November 21, 2019). For the latest Best’s Credit Rating, access www.ambest.com.