If you have any questions about our products, services, or procedures, don’t hesitate to contact us. Please complete the form below or call one of our key contacts.
Sales & Marketing Key Contacts:
Sal Campanile, Vice President – Worksite Voluntary Benefits & Group Sales
202-431-4745 (direct)
855-725-3290 (fax)
SCampanile@afba.com
John Sachs, Vice President – Business Insurance Markets
571-437-1781 (direct)
703-519-5671 (fax)
jsachs@afba.com
Brandice Rhoades, Director, Client Services
703-740-9111 (direct)
855-329-5273 (fax)
brhoades@afba.com
Regional Marketing Directors:
Point of contact for all sales, marketing and broker contracting
Brent M. Cotton
612-590-0086 (direct)
855-668-7669 (fax)
bcotton@afba.com
Marc Hardage
405-317-1606 (direct)
855-627-2329 (fax)
mhardage@afba.com
John C. Howard
312-767-9169 (direct)
855-668-7669 (fax)
jhoward@afba.com
Account Managers:
Contact for new business implementation and client service management
Michelle Carney
703-299-5798
mcarney@afba.com
Mandy Coulter
703-884-2104
mcoulter@afba.com
Joshua Lehn
402-429-3967
jlehn@afba.com
Account Support:
Advocacy team for billing, claims and commission
Dana Jordan
Claims Advocate
402-382-7725
djordan@afba.com
Kim Tejeda
Account Coordinator
402-382-7733
ktejeda@afba.com
Susan Wright
Accounting Specialist
402-382-7724
swright@afba.com
Technology and Enrollment Support:
New and existing enrollment and technology implementation
Dan Ealy
Strategy Solutions / Technology Lead
317-919-7720
dealy@afba.com
General Numbers:
Contact for existing business and routine questions
Agent Support: AgentSupport@5starlifeinsurance.com
Administration/Customer Service: 866-863-9753
5Star Life Administrative Office
777 Research Drive
Lincoln, NE 68501
Group Billing: Groupbilling@5starlifeinsurance.com
Client Services: Clientservices@5starlifeinsurance.com
Policy Holder Service: Policyholderservice@5starlifeinsurance.com
Claims: Claims@5starlifeinsurance.com