5Star Life Insurance Co. Awarded on the Forbes World’s Best Insurance Companies 2023 List
We are over the moon that 5Star Life Insurance Company is recognized in the 2023 Forbes list of World’s Best Insurance Companies. Results were based on an independent survey that considered customers’ overall recommendation, general satisfaction, loyalty, and five subdimensions: advice, customer service, price-performance, transparency and damage/benefit service.
A growing provider
5Star Life Insurance Company (5Star Life) is the primary underwriter of Armed Forces Benefit Association (AFBA) member policies and is also a growing provider of group and worksite voluntary products. Its business model enables 5Star Life to serve the needs of a diverse clientele as an insurance advisor to individuals and organizations and as a trusted partner to brokers. Headquartered in Alexandria, VA, 5Star Life is licensed in 49 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
A legacy of service
In 1947, our parent company, AFBA emerged from the basement of the Pentagon* to solve a critical need in support of the military. More than 75 years later, our commitment remains core to everything we do. Founded to provide military members with a death benefit when no one else would, we continue to embrace our mission and deliver benefits tailored to the real-life needs of all who serve today, including those who work in our cities and towns in schools, grocery stores, medical centers, and other places that keep our communities vibrant. Providing protection to all those we serve, we ensure life insurance and other benefits are available to all, no matter what.
As a related enterprise to the non-profit AFBA, 5Star Life was founded in service and commitment to those who serve, from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running.
5Star Life’s commitment to our communities – rather than the bottom line – drives our business. 5Star Life is AFBA’s principal underwriter for member insurance products, underpinning AFBA’s support of our country’s armed forces and first responders.
*Not affiliated with any government agency.
Learn more about our parent company AFBA.
Our history
1947
1947
Our parent company, AFBA was founded at a time when commercial companies would not pay life insurance benefits if a servicemember died in combat.
1996
1996
5Star Life Insurance Company was established to provide AFBA members coverage tailored to the unique needs of service life. Since then, 5Star Life has grown and evolved into other segments including the employer group and worksite benefits markets.
2000
2000
5Star Life takes over coverage for AFBA life insurance member benefits from prior carrier. Dedicated to a positive member experience.
2003
2003
We enter the worksite voluntary benefits market offering life insurance coverage to individuals and their families who make our communities thrive.
2015
2015
We added a Quality of Life rider to our life insurance product to help ensure stability for families in cases of permanent inability to perform activities of daily living, or permanent severe cognitive impairment.
2016
2016
Our accident and healthcare indemnity products were introduced to supplement existing coverage and provide protection for all of life’s unexpected turns.
2017
2017
We opened our Lincoln, Nebraska office that includes our Claims Ambassadors who help assist family members, beneficiaries, and our business partners navigate the claims process.
2018
2018
We launched our group Family Protection Plan to provide valuable coverage that can complement any employer provided or privately held plan.
2022
2022
Expanded our presence in Lincoln, Nebraska to handle full administration of worksite business.
Today
Today
5Star Life offers a portfolio of employee benefit plans to fit every need and budget. Our plans are customizable which helps to ensure that our suite of solutions is as unique as the needs of the consumer.
Financially secure
Financial stability means we will be here to keep our promise and pay claims when the time comes. Our corporate strategy focuses on ensuring measured, profitable growth that enables us to be sustainable long term. 5Star Life is rated A- (Excellent) by A.M. Best.*
* The company is currently rated A- (Excellent) with a Stable Outlook by A.M. Best (affirmed January 12, 2023). For the latest Best’s Credit Rating, access www.ambest.com.
5Star Life is not affiliated with any government agency